Dan Ryan Is Featured In Voyageatl!!

March 22, 2019

MEET DAN RYAN OF TEAM RYAN AUTOMOTIVE SERVICE & REPAIR IN BUFORD

Today we’d like to introduce you to Dan Ryan.

Thanks for sharing your story with us Dan. So, let’s start at the beginning and we can move on from there.

The initial catalyst to starting Team Ryan Automotive Service & Repair was when I realized that I couldn’t change the direction of the ship I was on, so I decided to build my own ship. The ship I’m referring to is the large corporation where I spent 18 years as a technician. While the large corporation model has many benefits, I had aspirations that I realized only ownership could fulfill. There was so much room for a better experience for both technicians and customers. Simply put, I knew the community deserved better and I decided to take matters into my own hands.

After many dinnertime conversations with my wife, we decided to begin the pursuit of opening our own service and repair shop in the spring of 2013. We started by going to Small Business Association classes, then wrote a business plan that enabled us to acquire a loan to start our business. Then we researched suitable areas for our endeavor, found the right property, negotiated and closed on a building, built out that property, acquired the necessary equipment, created a marketing, financial and growth plan, and opened doors in the spring of 2015.

We will cross the threshold of four years in business April of 2019. I am extremely proud of what we have built but I feel like our full potential has still yet to be realized.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?

Starting a business is never a small task. The only easy thing about running a small business like Team Ryan Automotive is that we sleep well at night knowing we have performed to the best of our abilities making honest recommendations to our customers. We keep their safety top of mind while respecting that each has the prerogative to make their own decisions.

One of the largest challenges was the transition I had to make from being a full-time technician to a full-time business owner. This meant that I would need to take on many responsibilities that I wasn’t immediately familiar with. Even with two decades of industry experience, there have been huge challenges as I learn new skills such as service writing, managing people, leadership, managing vendor relationships, customer relations, contract negotiation, and parts procurement to name a few. I faced these challenges head-on by persevering through difficulties, identifying areas for improvement, seeking out training and specific advice from experts. I’ve learned that challenges do not completely go away after four years of business ownership; they just evolve and grow with you and your business. Coming to terms with this has been a challenge in itself. Continuing to experience challenges and obstacles does not equal failure. It is quite the opposite actually. I have learned to be thankful for the hardships in front of me, they are different and usually larger than the previous ones. This means I am growing as a person and we are growing as a business. That sounds like success to me.

Team Ryan Automotive Service & Repair – what should we know? What do you guys do best? What sets you apart from the competition?

Our mission as a business is to serve the community by providing honest vehicle care while empowering our customers to make the best decision for their situation. We explain the diagnosis of each vehicle in easy to understand language while showing our customers where the problem is and carefully illustrating our recommendations. Using digital inspections that include actual pictures of their vehicle that can easily be texted or emailed to our customers really help with this transparency. We also frequently take our customers into the shop where their car is on a lift to point out any issues that need attention so that people can see with their own eyes. It is a real-life version of show and tell! Our philosophy of providing exemplary customer service demands that we understand and serve the needs of each individual customer. We empower customers by presenting the vehicle issues in a down-to-earth way allowing for a no-pressure environment in which they can direct us on what they want to be completed. This practical approach keeps our shop focused on what’s most important, the customer.

We are here to be the local experts in quality auto service and repair, whether that is an oil service, vehicle inspections or diagnostics, brake service, engine or transmission replacement and so much more.

It is our personal drive towards social responsibility that motivates us to do our part in protecting the environment and support the community with our skills at a fair price. We take pride in offering an approach to customer service that is based on integrity and trust. While we certainly have the expertise and proven ability to diagnose and repair vehicles, what really sets us apart is how well we take care of the customers in our community. Our business is founded on treating people right and fixing their vehicle right the first time.

I was honored to be recognized in Georgia Trend Magazine’s 40 under 40 in 2018. We have been voted Best of Gwinnett every year we have been in business since 2015. The Gwinnett Chamber of Commerce has recognized us with their Small Business Rising Star Award. Team Ryan Automotive has been featured in both our local Suwanee Magazine and a national trade magazine Ratchet & Wrench. As an alumni of Gwinnett Technical College, I am invested in giving back to the community as a member of the Automotive Program Advisory Board and also a donor to the Scholarship Committee. Through this, I am able to provide real-world information and updates of the industry to the faculty and students. This year I was honored to be featured in their Alumni Scholarship video which highlighted successful graduates.

Auto repair is not usually known as environmentally friendly. We take pride in our environmental practices and have been recognized as Community Crusaders by Gwinnett Clean and Beautiful. Additionally, we are involved with other environmental organizations such as Elachee Nature and Science Center, and the National Parks Conservation Association. Further community involvement includes the Gwinnett Chamber of Commerce, North Gwinnett Kiwanis Club and multiple sponsorships of the youth sports programs in our community. Being recognized and able to contribute to our community in all these different ways makes us feel extremely proud.

To achieve growth and maintain stability we stay extremely focused on the customer experience. We serve a diverse community of all age ranges and understand that one communication method does not work for all. Adjusting our communication style to each customer is critical to establishing a true connection with that person. Team Ryan’s success is directly tied to having the right employees. For that reason, we are constantly looking for ways to create a stable and positive environment in which to work. As our business has grown over the last four years, we’ve gained stability through our continued focus towards treating people right. This goes for both customers and employees.

We plan to be a fixture in the community for the next few decades, and each day we work towards this by building long term trust rather than pushing for the short-term gains.

Too many of us grew up only seeing one kind of boss or leader in the media. The lack of representation for other groups reinforced harmful stereotypes and acted as a self-fulfilling prophecy, but would our opinion of what a leader looks like be different if the media did a better job at representing the true diversity of leadership in America?

A true leader is measured by how they treat people. This means all people, no one is above or below another person, we are all simply people. Leadership is about making a positive difference in others and making sure that impact lasts when you are not around. These qualities are not isolated to a single stereotype or education level. In fact, I find the best leaders are those that have the perspective of having nothing and working hard for everything they have earned. We cannot control what the media decides to show or not show us. We can control how it impacts us and how we respond to it. Each and every one of us has the ability to rise above the stereotypes, we just need to make the choice and do the work. Auto repair shops have the stereotype of being dirty, greasy, dishonest, and sometimes even rude or deceitful. Team Ryan Automotive made the choice four years ago to do the work and change the industry one repair at a time.

Where do you see your industry going over the next 5-10 years? Any big shifts, changes, trends, etc?

Automotive technology and design have progressed and changed more in the last ten years than in the last forty years prior to that. I think we will see an even larger advancement in technology over the next ten years. To say vehicles are no longer easy to work on is an understatement. The amount of dedication and training required to be a true professional in this industry is growing exponentially. Those that are dedicated to continued education and training will rise to the top and be masters of this trade. Everyone else will be gradually left behind fixing the cars of yesteryear clinging to a disappearing number of cars they are qualified to repair. Team Ryan Automotive has already invested in over 50 hours of technician classroom training in 2019 with another 21 hours scheduled in the near future. In my humble opinion, the repair shops willing to do this are the repair shops of the future.

Contact Info:

Address: 2959 S. Waterworks Road, Buford GA 30518

Website: https://www.teamryanautomotive.com/

Phone: 678.820.3794

Email: contact@teamryanautomotive.com

Instagram: https://www.instagram.com/teamryanauto/

Facebook: https://www.facebook.com/teamryanauto/

Twitter: https://twitter.com/teamryanauto

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Get Your Vehicle Winter-Ready with Team Ryan Automotive's 9-Point Checklist

By Dan Ryan • January 10, 2025

Get Your Vehicle Winter-Ready with Team Ryan Automotive's 9-Point Checklist As the leaves change color and the air grows crisp, it's time to start thinking about preparing your car for the upcoming winter weather. At Team Ryan Automotive, our ASE Master Technicians know that a little preventative maintenance can go a long way in ensuring your vehicle is ready to face the challenges of the colder months. We've put together a comprehensive 9-point checklist to help you avoid the inconvenience and expense of a breakdown during severe weather. 1. Battery and Charging System: Cold weather can be particularly hard on your car's battery. Have your battery and charging system checked by our experts to ensure optimal performance and reliable starts all winter long. 2. Cooling System: To protect your engine from freezing temperatures, we recommend cleaning, flushing, and replacing your antifreeze every two years. Our technicians can service your cooling system to ensure it’s in top shape for the winter ahead. Engine Coolant or Anti-Freeze almost never loses its “anti-freezing“ability, it’s the rust inhibitors that “wear out.” This can lead to corrosion in the cooling system, leaks, and component failure. The routine cooling system service will help to prevent this from happening. 3. Heating, Defrosting, and Wipers: Properly functioning heaters, defrosters, and wipers are essential for maintaining visibility and comfort during the colder months. Consider upgrading to new wiper blades. Remember, wiper blades should generally be replaced every six months. 4. Tires: Check your tire tread depth and pressure to ensure proper traction on slippery roads. If you live in an area prone to snow and ice, consider investing in special winter tires designed to grip slick surfaces. During the winter, make sure to check your tire pressure weekly. Our team can include this as part of your regular winter check-up. 5. Oil and Filter Changes: Stay diligent about changing your oil and filter at the recommended intervals. Dirty oil can spell trouble in winter. During your routine oil service , our technicians will also check your air and transmission fluid. 6. Tune-Up: If your vehicle is due for a tune-up, have it done before winter sets in. Cold weather can magnify existing problems such as pings, hard starts, sluggish performance, or rough idling. A pre-winter tune-up will help ensure your car runs smoothly all season long. 7. Brakes: Your vehicle's braking system is its most important safety feature. Let our experts inspect your brakes to ensure they're in top condition and ready to handle the challenges of winter driving. 8. Exhaust System: Carbon monoxide leaks can be especially dangerous during cold weather driving when windows are typically closed. Let our technicians inspect your exhaust system to identify and fix any potential leaks, keeping you and your passengers safe. 9. Lights: Proper lighting is crucial for visibility during the shorter days and longer nights of winter. Our team will check your exterior and interior lights and ensure your headlights are properly aimed for optimal illumination. Bonus Tip: Keep your gas tank at least half full at all times to reduce the chances of moisture forming in the gas lines and potentially freezing. It's also a good idea to keep an emergency kit in your trunk, including an ice scraper, snowbrush, jumper cables, flashlight, flares, blanket, extra clothes, candles/matches, bottled water, dry food snacks, and any necessary medication. Did You Know? At Team Ryan Automotive, we check all 9 of these recommended items, as well as the tire pressure on your spare, with every oil service. Schedule your service today and experience our commitment to your safety and peace of mind. Don’t let winter weather catch you off guard. By following our 9-point checklist and trusting the experts at Team Ryan Automotive, you can ensure your vehicle is ready to face the colder months with confidence. Remember, a little preventative maintenance goes a long way in avoiding the inconvenience and expense of a breakdown during severe weather. Schedule your winter check-up today or contact us with any questions. At Team Ryan Automotive, we're here to help you stay safe and warm on the road this winter.

5 Essential Winter Maintenance Tips for Your Car or Truck (+ Bonus Tips!)

By Dan Ryan • January 10, 2025

5 Essential Winter Maintenance Tips for Your Car or Truck (+ Bonus Tips!) As the magical winter months approach, it's crucial to ensure your car or truck is ready to handle the unique challenges that come with the season. Even if we don't experience heavy snowfall here in Georgia, the crisp winter air and unpredictable weather can still take a toll on your vehicle. At Team Ryan Automotive, we want to help you avoid any unpleasant surprises and keep your car running smoothly throughout the winter. Here are five essential winter maintenance tips to keep in mind, plus some bonus tips for extra preparation! 1. Keep Your Car Clean: While snow may be a rare sight in Georgia, here are a few steps to remember when we do see the white fluffy stuff. The harsh winter elements combined with road salt can damage your car's paint and even lead to rust if left unchecked. Make sure to wash your vehicle thoroughly after any snow scare where salt may have been applied to the roads. This will help to protect the exterior and keep it looking its best. Don't forget to also clean the undercarriage, as salt and other winter debris can accumulate and cause damage over time. 2. Upgrade Your Wiper Blades: Being prepared for unexpected weather is key during the winter season. Swapping out your old wiper blades for new, winter-ready ones will ensure better visibility when snow or heavy rain suddenly strikes. Don't let Mother Nature catch you off guard – equip your car with the right tools to handle any situation. 3. Test Your Battery: Cold weather can be particularly hard on your car's battery. A weak battery that manages to survive the summer may not fare as well during the winter months. To avoid those frustrating mornings when your car won’t start, have your battery tested as the temperature begins to drop. If necessary, replace it before the heart of winter arrives, ensuring reliable starts all season long. It's also a good idea to keep jumper cables in your car, just in case you or someone else needs a jump-start. 4. Inspect Your Heating System: There's nothing quite like the comfort of a warm car after braving the icy outdoor air. Even in Georgia, winter temperatures can plummet, making your car's heater an essential feature. Take a moment to check that your heater and defroster are working properly by turning them on and feeling for warm air. A functioning heating system will make all the difference in keeping you comfortable during your winter commutes. Don’t forget to also check your coolant levels , as a proper antifreeze/water mixture helps protect your engine from freezing temperatures. 5. Schedule a Winter Check-Up: To give you added peace of mind, consider scheduling a winter check-up with the experts at Team Ryan Automotive. Our skilled technicians will thoroughly inspect your vehicle, ensuring that all essential components are in top shape for the winter months ahead. From checking your tire pressure to testing your battery, we’ll make sure your car is ready to handle whatever winter throws its way. We can also help with other winter preparations, such as checking your brakes, inspecting your belts and hoses, and ensuring your oil is the correct viscosity for the colder temperatures. Bonus Tips: Make sure your tires have sufficient tread depth and are properly inflated for better traction on slippery roads. Always allow extra time for your car to warm up before driving in cold weather to prevent unnecessary strain on the engine. At Team Ryan Automotive, our goal is to keep your car or truck running at its best, no matter the season. By following these five essential winter maintenance tips and bonus tips, you can avoid unpleasant surprises and enjoy a worry-free winter on the road. Remember, a little preparation goes a long way in ensuring your vehicle is ready to face the challenges of the colder months. If you have any questions or need to schedule an appointment , don’t hesitate to give us a call or visit our website at teamryanautomotive.com. We’re here to help you navigate the winter months with confidence and keep your car in top shape all year round. Stay safe and warm out there!

How to Help Prevent 4 Common Cold Weather Battery Issues: Essential Tips for Reliable Performance

By Dan Ryan • December 21, 2024

How to Help Prevent 4 Common Cold Weather Battery Issues: Essential Tips for Reliable Performance Cold weather can put your vehicle’s battery to the ultimate test. As temperatures drop, your battery’s performance can be significantly impacted, leaving you stranded when you least expect it. Knowing how to prevent common cold weather battery issues is crucial to keeping your car starting and running smoothly all winter long. Why Does Cold Weather Affect Your Battery? Cold weather slows the chemical reactions inside your car’s battery, reducing its ability to generate power. Add thicker engine oil to the mix, and your battery works even harder to get your vehicle started on those frigid mornings. The good news? A little proactive care can make a big difference. Regularly checking your battery’s health, ensuring clean and secure connections, and keeping it fully charged are key steps to preventing winter breakdowns. At Team Ryan Automotive, we care about your safety and convenience. Here are essential tips to ensure your battery delivers reliable performance during the cold months. Key Tips for Maintaining Battery Health This Winter 1. Inspect and Test Your Battery Regularly Perform monthly visual checks to spot signs of corrosion, wear, or loose connections. Corroded terminals and damaged cables can severely impact performance, especially in colder temperatures. Voltage Testing: Use a multimeter to check your battery’s charge. A healthy battery should read 12.6 volts when fully charged. Pro Tip: Test your battery under load (while operating) to identify weak cells before they fail. If your battery is several years old, consider replacing it proactively to avoid unexpected breakdowns. 2. Follow Smart Charging Practices Cold weather drains batteries faster, so keeping them charged is essential. Invest in a smart charger that prevents overcharging and ensures your battery remains in peak condition. Never attempt to charge a frozen battery—it can lead to ruptures or even explosions. Warm the battery safely to room temperature before charging. 3. Protect Your Battery with Insulation Insulation is your battery’s best friend in winter. Battery Blankets: Electrically powered wraps keep your battery warm and operational, even in sub-zero temperatures. Insulation Sleeves: Foam or rubber sleeves add a layer of protection against extreme cold and physical damage. Proper insulation reduces the risk of freezing, keeping your battery ready for action no matter the weather. Simple Preventive Measures to Boost Battery Performance Strategic Parking Tips Where and how you park your vehicle can make a surprising difference during cold weather. Garage It : Always aim to park in a garage or covered area to shield your vehicle from harsh elements. Facing East: If outdoor parking is unavoidable, park your car facing the east to let the morning sun naturally warm up the engine. Use a Car Cover: A car cover limits exposure to snow and ice, maintaining a stable temperature for your battery and engine. Troubleshooting Common Battery Issues Jump-Starting 101 If your battery dies, jump-starting it can get you back on the road quickly: Park a working vehicle close to the dead one (without the cars touching). Connect jumper cables: Positive to positive (+) and negative (-) to a metal surface on the engine block of the dead car. Start the working vehicle, let it run for a few minutes, then start the dead vehicle. Pro Tip: Always disconnect the cables in reverse order and avoid contact with moving parts. Regular maintenance can help prevent these situations altogether. When to Seek Professional Help If your battery consistently underperforms or won’t hold a charge, it’s time to visit Team Ryan Automotive. Warning signs like flickering lights or clicking sounds during ignition may indicate deeper electrical or charging system issues, such as a failing alternator. Our experts perform comprehensive diagnostic and testing procedures to find and resolve issues, ensuring your vehicle stays reliable. Stay Ahead with Team Ryan Automotive Don’t let cold weather catch you off guard. At Team Ryan Automotive, we offer professional battery inspections, testing, and replacement services to keep your vehicle winter-ready. From identifying early warning signs to delivering expert solutions, we’re here to help. Schedule your winter vehicle checkup today and drive with confidence this season!